Returns
The service once purchased thro or from our organization directly or indirectly is of non refundable nature and no refunds or return is due to any customer under any conditions unless expressly mentioned in our offer at the tome of purchase / quote, before acceptance of the offer and before payment of any advance.

Refunds (if applicable)
Once your request for refund or cancellation is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund after verification or justification. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at team.trainwell@gmail.com.

Exchanges (if applicable)
Subject to prior discussion and approval in writing thro our authorised signatory